Workplace
violence -There are 2 million workplace assaults each
year.
Employee theft -
33% of employees admit to stealing a product or money from
jobs in the last three years. It is estimated that 30% of business
failures are directly related to employee theft. (U.S. Department of
Commerce)
Falsified resumes - 53% of job
applications contained false information. (The Society for
Human Resource Managers)
Retention - It costs $7,000 to
replace a salaried employee, $10,000 to replace a mid-level
employee, and $40,000 to replace a senior executive.
(Recruiting Times)
Negligent hiring
- Employers lose 79% of all negligent hiring suits and the
average jury plaintiff award in employment law cases continues to be
in excess of $1.6 million.
Recent
lawsuits - Courts have ruled that
"an employer has a general duty to check criminal records for
employees who will have interface with the public, or who could have
a foreseeable opportunity to commit a violent crime against someone
in the course of their employment."
-
In Ward,
et al. v. Trusted Health Resources, Inc., et al., Trusted
Health was ordered to pay $26.5 million dollars to the
family of a murdered patient.
-
Kerby, the vacuum
cleaner manufacturer, was held liable for $45,000 because one of
it's distributors hired a door-to-door sales person with a
criminal record who raped a female customer in her home.
-
Deerings West
Nursing Center was held liable for $235,000 for negligent hiring
of unlicensed nurse, with 56 prior criminal convictions, who
assaulted 80-year-old visitor.
-
A furniture
company was found liable for $2.5 million for negligent hiring and
retention of a deliveryman who savagely attacked a woman
customer in her home; Tallahassee Furniture Co., Inc. v.
Harrison.
Better Hiring Practices
Don't use generic employment applications. They look
unprofessional, and frequently don't meet current legal standards.
Instead, create a customized application. But, before going to
press, have it reviewed by an attorney to ensure it complies with
applicable federal and local law.
Get a signed release of liability from each applicant. In
addition to the notifications and authorizations required by the
Fair Credit Reporting Act, the release should be fashioned to
protect the prospective employer from any invasion of privacy claim
that might arise during the pre-employment screening process, as
well as any investigations initiated after retention. The release
should authorize, the examination and use of public records,
communication with former employers, reference checking, and any
investigation relating directly to employment.
Interview thoroughly and consistently. Use trained
interviewers, and ensure that they know what can, and cannot be
asked. Allow the applicant to thoroughly explain experience,
education, certifications, and any gaps in employment. Retain all
notes as part of the applicant's permanent file, and initiate a
system of capturing and archiving interviews on video.
Request references. Ask the applicant to provide the work
and home telephone number of every reference provided. Follow up by
obtaining additional names from the references to interview.
Conduct a thorough and complete background investigation.
In most states, an applicant's driving history and criminal history
(if any) are public record and available to perspective
employers. A history of bankruptcies, tax liens and
unfavorable judgments are also red flags.
All background checks are performed in our Ventura County
location. Please contact
us to have someone promptly call you regarding our employee background check services.